Terms of Service

    Last Updated: August 2, 2026

    1. Acceptance of Terms

    By accessing or using the website and services provided by Scale Logical ("Company," "we," or "us"), you agree to be bound by these Terms of Service. If you do not agree to all terms and conditions, you may not access or use our services.

    2. Description of Services

    Scale Logical provides AI growth systems, AI voice receptionists, automated website chat software, lead nurture automation, review engines, and custom digital infrastructure for local businesses. Specific service scopes, deliverables, and fees are defined in individual client agreements or software subscription terms.

    3. User Obligations & Conduct

    When using our website or communications platform, you agree to:

    • Provide accurate, current, and complete information during registration or booking.
    • Maintain the confidentiality of any account details and access credentials.
    • Not use our AI tools or communication platforms for illegal, deceptive, or spamming activities.
    • Ensure compliance with relevant communication laws regarding SMS and email outreach to your own customers.

    4. Intellectual Property

    All content, branding, proprietary software scripts, graphics, AI agent workflows, and design elements featured on scalelogical.com are the exclusive intellectual property of Scale Logical. You may not copy, reproduce, or distribute any part of our platform without prior written consent.

    5. Billing, Subscriptions & Refunds

    Subscription plans, monthly fees, and setup charges are billed according to your selected plan or customized service agreement. Recurring payments will be automatically processed on your billing date. Refund eligibility is specified in your client service agreement.

    6. Limitation of Liability

    To the maximum extent permitted by law, Scale Logical shall not be liable for any indirect, incidental, consequential, or punitive damages resulting from your use or inability to use our services or website, including loss of profits, business interruptions, or data loss.

    7. Modifications to Terms

    We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting to scalelogical.com. Your continued use of our services following any updates signifies your acceptance of the revised terms.

    8. Contact Information

    For any questions regarding these Terms of Service, please contact us at:

    Scale Logical

    Email: support@scalelogical.com

    Phone: 239-360-3480